This Privacy Policy explains what personal information ptgamingph collects, how it is used, and how we keep it protected. Your privacy matters to us, and we want you to feel confident using the platform.
Last Updated: 2026Here are the six most important privacy commitments we make to every ptgamingph player. Full details are in the policy sections below.
Every connection between your device and the ptgamingph platform is encrypted using SSL. Whether you're on an Android phone in Cebu or a laptop in Manila, your data is transmitted securely at all times.
ptgamingph collects only the personal information needed to operate your account, verify your identity, process transactions, and maintain platform security. We don't collect data for purposes beyond these.
Your personal information is never sold to third parties. Data may be shared with payment processors and identity verification services strictly for platform operation — never for marketing by outside parties.
Identity documents submitted for KYC verification are stored securely and accessed only by authorised personnel for the purpose of account verification and fraud prevention.
One-time password (OTP) verification is used for logins and withdrawal requests to prevent unauthorised account access. This adds a security layer on top of your password to protect your account and funds.
You have the right to request access to the personal data ptgamingph holds about you, and to request corrections where your information is inaccurate. Contact support to exercise these rights.
If something in this policy is unclear, our support team is available 24/7 via in-app live chat.
Visit the FAQ →This Privacy Policy applies to all players and visitors of ptgamingph (accessible at ptgamingph.onl). It describes how we collect, use, store, and protect personal data in connection with your use of the platform. By registering an account, you acknowledge that you have read and understood this policy.
ptgamingph is an online gaming platform serving players across the Philippines. As part of operating the platform, we collect certain personal information from players — both to provide the service and to meet our obligations around account security, identity verification, and financial transaction integrity.
This policy covers all personal data collected through the ptgamingph website, the Android app, and any communications between you and our support team. We handle your data responsibly and only for the purposes described in this document.
ptgamingph collects personal data through three main channels: registration, account activity, and device/browser interactions. Below is an overview of what we collect and why.
| Data Type | Examples | Purpose |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number | Account creation and identity confirmation |
| KYC Documents | Government-issued ID, proof of address | Identity verification and fraud prevention |
| Payment Data | Bank account details, GCash or Maya account reference | Processing deposits and withdrawals in PHP |
| Gaming Activity | Bets placed, games played, session duration, win/loss records | Account management, responsible gaming monitoring |
| Device & Technical Data | IP address, browser type, device model, OS version | Security monitoring, fraud detection, platform optimisation |
| Support Communications | Chat logs, email correspondence | Resolving queries and maintaining service records |
Personal data collected by ptgamingph is used for the following purposes:
We do not use your personal data for unsolicited marketing communications without your consent. If you have opted in to promotional updates, you can withdraw that consent at any time by contacting support.
All personal data collected by ptgamingph is stored on secured servers with access restricted to authorised personnel only. We apply industry-standard technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Specific security measures include:
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password and to enable OTP on their account for maximum protection.
ptgamingph uses cookies and similar technologies on the platform website and app to support platform functionality and improve the player experience. These include:
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality — in particular, essential cookies cannot be disabled without impacting your ability to stay logged in.
As a ptgamingph player, you have the following rights in relation to your personal data:
To exercise any of these rights, contact ptgamingph support through the in-app live chat or by emailing [email protected]. We will respond to requests within a reasonable timeframe and in accordance with applicable obligations.
ptgamingph retains personal data for as long as your account is active and for a reasonable period afterward to meet legal, security, and fraud prevention requirements. Specific retention periods depend on the type of data:
When personal data is no longer required and retention is not obligated, it is securely deleted or anonymised.
ptgamingph is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a player has provided false age information during registration, the account will be suspended and the data reviewed in line with our obligations.
If you believe that a minor may have accessed the platform using falsified information, please contact support immediately at [email protected].
ptgamingph may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or industry standards. When material changes are made, registered players will be informed through the platform or via the contact details on file.
The revised policy will be published on this page with an updated effective date. Continued use of the platform after a policy update constitutes acceptance of the revised terms. We encourage players to check this page periodically.
For any questions or concerns about this Privacy Policy, contact our support team via in-app live chat or at [email protected].
ptgamingph is built for Filipino players with security and privacy taken seriously. Register your free account today and play with confidence.